With only three weeks until Summer of Sonic, weâ€™re all starting to get a little bit excited about this yearâ€™s programme of events â€“ we hope you guys and gals are too! Weâ€™ve had a lot of questions from all of you about the event, so we hope this FAQ will answer them!
“I havenâ€™t got a ticket yet but I still want to go to Summer of Sonic â€“ are there any more tickets available and when will they be released?”
If you donâ€™t have a ticket yet donâ€™t worry â€“ we still have wave 3 of our tickets to give out! Keep an eye on the site tomorrow for the announcement of the release date and time for this final set of tickets we are giving away!
“I received an email confirmation saying my application for a ticket has been successful, but I havenâ€™t actually received my ticket yetâ€¦when will I get this?”
If you have your email confirmation, donâ€™t worry! Your details have been recorded, and we will be issuing the tickets by email at least one week before the event to give you sufficient time to print your ticket.
“I have a problem with my ticketâ€¦who do I get in touch with?”
If you have any issue with your ticket, email firstname.lastname@example.org. We can alter small details on your ticket; however we cannot change the names.
“Iâ€™ve heard I will need personal identification with my ticket to get into the venue. What kind of ID will I need to bring with me?”
We will only ask for your ID if our security staff have reason to ask for it; all the same, you should bring with you proof of who you are which matches the name on your ticket. This can be a driverâ€™s licence, a passport, or a University or college student card. If you have any other form of photo ID (say a work ID card), that will also be accepted. Donâ€™t worry if you are under 16 and donâ€™t have any form of identification; all we will need is your accompanying adult to have identification.
Also note that if you are on a group ticket, you will only be able to enter Summer of Sonic with the named ticket holder and not individually.
“I am planning on coming to Summer of Sonic this year, but I have nowhere to stay and no idea how to get there. Is there a travel guide for Summer of Sonic?”
There is! Check out our Travel Guide for tips on accommodation and transport to the event.
“Iâ€™m really excited about seeing the guests at Summer of Sonic! Will I get a chance to meet the guests for autographs and photos, and do I need to pay for these?”
Throughout the day we will have dedicated sessions in which you can meet the guests and get their autograph. Because our guests are super awesome, you donâ€™t have to pay anything for their autograph! There will also be a range of items available for purchase on the day for signing and feel free to bring items from home (but do so at your own risk!).
It is likely that many fans will be queuing for autographs, so to make the process as fair as possible there will be a strict â€œone autograph per personâ€ rule in order to allow more people to meet the guests. Please be aware if the lines are busy there may not be an opportunity to get a photograph with the guests during the signing session, however there will be other opportunities for photographs with our guests during other points of the day.
“Will I need to bring money with me to Summer of Sonic?”
While it is not essential to bring money with you to Summer of Sonic, there will be several stalls selling official Sonic the Hedgehog and Crush 40 merchandise – merch-hogs will want to bring their wallets! You may also want to bring money in order to purchase food and refreshments over the course of the day.
“I will be coming to Summer of Sonic with a coat and a bag but I donâ€™t want to carry them around all day. Will there be anywhere to store personal items like these?”
There will be a fully-staffed cloakroom where you can safely leave your personal belongings for the day. There will be a small charge to keep each item in the cloakroom.
“Iâ€™m coming in costume for this yearâ€™s Summer of Sonic cosplay contest. Will there be any facility in order for me to change into / out of my costume?”
For all details on the cosplay event, stay tuned for the cosplay competition announcement that will be appearing on the website later this week!
“If I have any problems on the day, who can I ask for help?”
If you have any problems on the day please visit the dedicated Summer of Sonic Helpdesk that will be clearly marked at the event â€“ our staff will be more than happy to help you!
If you have any other questions about the Summer of Sonic, please let us know in the comments – we will aim to answer them the best we can!